Privacy Policy
Effective January 1, 2026
Monterey Park Spray Foam Insulation, montereyparkinsulation.com, info@montereyparkinsulation.com
Who this policy covers
Monterey Park Spray Foam Insulation is an insulation contractor in Monterey Park, CA, and this policy explains what we collect when you use our website, call us or ask for an estimate. It applies to every page on the site, starting with our home page.
We wrote it in plain language because you should be able to read it in a few minutes. If something here isn't clear, contact us and we'll explain it.
Information you give us
Most of what we know about you comes from you, when you fill out our contact form, call (626) 597-0201 or email us. That usually includes:
Your name, phone number and email address, so we can reply.
Your address or city, so we know where the job is and can schedule an estimate.
Details about your house and the work, like a hot upstairs room, a drafty attic or a crawl space you want looked at, along with any photos you choose to send.
Our contact form is hosted by an outside form service, so what you type there passes through that service before it reaches us. Please don't send payment card numbers, passwords or other sensitive details through the form or by email.
Information collected automatically
Like most websites, ours can collect basic technical information when you visit, such as your browser type, device, general location, the pages you view and how you found us. We use this to see which pages help people and which ones need work.
This information may come from cookies, which are small files your browser stores, and from analytics tools that count visits. You can block or delete cookies in your browser settings, and the site will still work if you do, though some features may not.
How we use your information
We use what you share to answer your question, set up a free estimate, schedule and do the work, and follow up afterward. We may also use it to keep records for billing, warranty questions and our own bookkeeping.
We don't sell your personal information, and we don't share it for other companies' advertising. We share it only when we need to get the job done or are required to, for example with a service provider that helps us run the website or the form, or when the law requires it.
How long we keep it
We keep contact details and job records as long as we need them to serve you, handle warranty or service questions, and meet our tax and business record obligations. When we no longer need something, we delete it or make sure it can't be tied to you.
Website analytics are kept in summary form and aren't used to identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. California residents have specific rights under state privacy law, and we'll honor these requests for any customer, wherever you live, unless we have to keep a record for legal or business reasons, and if so we'll tell you why.
You can also ask us to stop calling or emailing you at any time. We won't treat you differently for making any of these requests.
To make a request, use our contact page or call us. We may ask a few questions to confirm it's really you before we change or delete anything, so your information stays protected.
How we protect your information
We limit who on our team can see customer information and use reputable services to run the site and the form. No website or email is perfectly secure, so we can't promise that nothing will ever go wrong, but if a problem affects your information we'll let you know as the law requires.
Children's privacy
Our website is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The current version will always be posted here, and if a change matters to how we use your information, we'll make it clear on this page.
Questions or privacy concerns
If you have a question or a concern about your privacy, call us at (626) 597-0201 or reach us through our contact page. We're available Mon–Fri 6 AM–9 PM and Sat–Sun 7 AM–9 PM, and you can expect a reply within 1 business day.
To learn more about who we are and how we work, visit our About page.